Misadventures by the Health Care System

I am a nurse, but there isn't much I like about our present health care system. I recently had an encounter with it because I had to get a physical for the Fulbright Award. Tonight I got e-mail messages about some bills I owe. One is for 49 cents and the other is for 81 cents. Just how much do you think it has already cost to prepare the "this is not a bill but an explanation of benefits" memos. Even though they were sent electronically, this had to cost more than will be recovered. My students find it hard to believe that we spend 20 cents out of every dollar on paperwork. This is certainly a perfect example of one of the problems!